SHIPPING AND RETURNS Our clients are our business. Every single day we consider that. We are open from 10:00 am to 5:00 pm, Monday through Friday. Saturdays, Sundays, and holidays are closed. Having a great experience with us is something that will set you apart from your friends. We want to be your first choice when it comes to sending the perfect gift. You see, it's actually quite simple to total a company's so-called "guarantee." Feel free to contact us if you are unhappy with our service after receiving one of our products. For any reason, you can cancel your order at any time and receive full credit for any merchandise shipped. No excuses, no questions, no fine print. No hassles, no waits, no problems. Need to return your exotic fruits USA order? We’ve got you covered! We offer convenient options to request a return for your order. We are committed to providing quality and value for the products we sell with a risk-free 100% satisfaction guarantee. On Merchandise: We guarantee your satisfaction with every product we sell and will refund your purchase price, with the following exceptions: Our Fruits with a limited useful life expectancy, such as exotic fruits and tropical fruits, may be sold with a product-specific limited warranty. Ship back to us the same day you receive the tracking number. No excuses for a full refund Shipping Policy Your package will arrive in 2-3 business days. Orders are placed before 9:00 a.m. on Monday and Thursday. Your package will arrive in 2-3 business days. Orders are placed before 9:00 a.m. on Monday to Thursday. If the fruits are in season. We Ship our Fruits the same business day or the next business day. We will send you the tracking number to follow up with FedEx, UPS, or USPS. otherwise, orders go to the backup order. Please ask about your fruit shipping Status or cancel your order by emailing [email protected] What information do we collect? We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information, or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors Cancellation of an order Please note that call us to cancel your order in 24 hours. Ask for the Cancellation ticket number that's your responsibility. We will send you by emailing you. This final notice to our clients. After 24 hours order will be not canceled then your order will be fully charged. |